Privacy Policy

Last Updated: October 29, 2025

DSP Wireless Inc. owns and operates this website. We are committed to the privacy and security of our visitors' information. The following is a statement of our privacy practices:

Table of Contents

1. Information Collected

Personal Information

Your personal information is not required to visit https://www.dspwi.com. Any personal information collected is knowingly provided by you and only when requested/required during:

  • Account registration for interactive participation on https://www.dspwi.com
  • The ordering process at our online store

Types of personal information we may collect include:

  • Name and contact information (email address, phone number, shipping address)
  • Billing information (processed securely through our payment processors)
  • Account credentials (username and encrypted password)
  • Purchase history and preferences
  • Communications with our customer service team

Traffic Data

  • IP Address: Your IP address is a numeric address assigned to your computer by your Internet service provider. We automatically collect your IP address as traffic data so that we can send information back to you when requested. This is not used to identify your personal information.
  • Referrers: References to the web address you linked from, automatically passed along by your web browser. We collect referrers your browser sends as part of traffic data. This is not attached to personally identifiable information.
  • System Information: Such as your operating system/platform and the type of web browser you use. This is not attached to personally identifiable information.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To process orders, manage your account, and provide customer support
  • Communication: To send order confirmations, shipping updates, and respond to your inquiries
  • Improvement: To analyze site usage and improve our website and services
  • Legal Compliance: To comply with applicable laws and regulations

Legal Basis for Processing (GDPR):

  • Contractual Necessity: Processing is necessary to fulfill our contract with you (order processing, account management)
  • Legitimate Interest: We have a legitimate interest in improving our services and preventing fraud
  • Legal Obligation: We may process data to comply with legal requirements
  • Consent: Where required by law, we obtain your consent for specific processing activities

3. Cookies and Tracking

https://www.dspwi.com relies on "cookie" technology to allow you to re-access your registered account profile during a browsing session. This mechanism is employed solely for your convenience and for no other purpose.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality, including session management and account access
  • Analytics Cookies: Help us understand how visitors use our site (if applicable)
  • Preference Cookies: Remember your settings and preferences

Managing Cookies: You can control and/or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

4. Information Sharing

Your information is maintained on a secure web server in what we believe to be a well-protected environment.

DSP Wireless Inc. shares personal information only in the following circumstances:

  • Payment Processors: We share necessary billing information with our payment processing partner Stripe for completing transactions and for no other purpose.
  • Shipping Providers: We share shipping information with carriers to fulfill your orders.
  • Legal Requirements: DSP Wireless Inc. makes every effort to preserve your privacy; however, personal information may be disclosed when required by law where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, court order, or legal process.

No other information is shared with any other third-party company for any purpose, under any circumstance. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Objection: Object to certain types of processing
  • Data Portability: Request transfer of your data to another service provider

For California Residents (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

For EU/UK Residents (GDPR/UK GDPR):

  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local supervisory authority
  • Right to restriction of processing

To exercise any of these rights, please contact us using the information in the Contact section below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained while your account is active and for 7 years after account closure for legal, tax, and business purposes
  • Transaction Records: Retained for 7 years to comply with tax, accounting, and legal requirements
  • Traffic Data: Typically retained for 90 days for analytical and security purposes
  • Customer Service Records: Retained for 5 years to resolve disputes and improve service quality

When data is no longer needed, we will securely delete or anonymize it.

7. Security

This website takes every precaution to protect our visitors' information. When visitors submit sensitive information via the website, their information is protected both online and offline.

We implement industry-standard security measures including:

  • Encryption: Sensitive data is encrypted during transmission using SSL/TLS technology
  • Access Controls: Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information
  • Secure Storage: The servers that store personally identifiable information are in a secure environment, in a locked facility
  • Regular Updates: We regularly update our security practices to protect against new threats

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable security measures.

We do everything in our power to protect user information offline. All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices.

If visitors have any questions about the security on https://www.dspwi.com, feel free to contact Support.

8. Children's Privacy

Our website is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

By using our website and services, you consent to the transfer of your information to the United States and other countries where we operate.

This website contains links to other sites. Please be aware that we, DSP Wireless Inc., are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

11. Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use visitors' personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a notice on our website for 30 days and, where required by law, obtain your consent.

We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

DSP Wireless Inc.
Email: [email protected]
Address: Portsmouth, NH
Phone: 978-274-5630

For Privacy-Specific Inquiries:
Email: [email protected]

We will respond to your inquiry within 30 days as required by applicable law.

© DSP Wireless Inc. All rights reserved.